Instagram is a popular app among people of all ages, including celebrities, for sharing pictures and short videos. Video is one of the most engaging formats for posts on Instagram, so it’s no wonder more and more people want to upload their own. Be it regular posts, elements of Stories, or new uploads to IGTV, you’re uploading your videos to Instagram though their app. Videos are the most engaging content, not only on Instagram but on other social media platforms like Facebook.
When uploading a video on your Instagram account, the process might pause for a while, and you’ll receive the message “There was an issue importing your video, please try again”, or another message “Failed” next to the video you’re uploading. At least, if you’re lucky you’ll see the message. That’s when you feel annoyed, especially when you’ve tried a couple of times to upload the video again and it’s still not processed.
Even some time you don’t receive any message; the upload will just hang without showing any progress or error message. When you see this type of error message, or you can’t seem to upload your Instagram video it means there is definitely a problem.
So what’s the problem, and how can you solve it?
Table of Contents ↑
2. How to fix the Instagram Video Download Failed issue?
7. Top 5 issues which impact Instagram performance
A Case Study:
Well, firstly I have to mention that I have an Instagram account based on food items. So, most of the time I post pictures of food and also videos of food processing. Last time, when I was posting a video of chicken pizza recipe on Instagram, it was shown “There was an issue importing your video, please try again”. Then, It made me tensed and a question arose on my mind what’s the main issue for which I am unable to upload the video. Then, I thought it would be better if one can know the probable reasons behind it. So, I started finding reasons and tricks to fix it; And as you know me as a blogger, so, I have made a blog on this problem and solution. I hope, you will find some better ideas from this blog.
How to fix the Instagram Video Download Failed issue?
First, you need you to know the major reasons why you can’t upload a video on your Instagram account, knowing them will help you point effective solutions why the video isn’t uploaded successfully to your account.
Let’s take a look at these causes:
1. The Video You’re Uploading Does Not Meet Instagram Standards
This is one of the major reasons why one can’t upload a video on his/her Instagram account.
Instagram doesn’t support all video formats out there. They have standard sizes, formats, video duration, and other technical specifications you have to abide by.
Instagram, which has done its best by accepting the most popular video phone record formats such as Mp4 and others.
What Are The Video Specifications Required By Instagram?
The video should be with.Mp4 format using H.264 encoder and Audio should be in AAC audio codec.
Frame rate standard is 30 frames/sec, most users upload 60Fps which is not accepted, and hence there is an error during video upload.
Bitrate which is accepted is 3500 Kbps; you can upload videos lower than that, but it shouldn’t exceed 3500kbps.
Video file size mustn’t exceed 50 megabytes at maximum, for faster upload, the video file size shouldn’t exceed 20 megabytes.
Video length should be within the range of 3-60 seconds. result in upload failure will be shown in the case of Lower than 3 seconds or greater than 60 seconds.
Video resolution(Standard) is 4:5 and should be 1080 pixel wide; you as well use pixels lower than that, even above 1080p might work but there would be loss of quality and will result in longer processing time which will increase the chances of getting errors during your upload.
If your video doesn’t meet any of these standards and specifications mentioned, you need to convert your video. A lot of video converters are there which will convert your videos to accepted formats on Instagram.
2.Poor Network Connection
This is so far one of the most popular reasons why video uploads are paused. Sometimes from the beginning of the upload, the network signal is good, but along the way, the network can be interrupted, or it might be completely get disconnected. When one is on mobile, he/she hardly receives any message telling that there is a problem with an internet connection.
Service providers also play their role when it comes to internet connectivity, he/she can be connected on a 4G network, and suddenly he/she is downgraded to a slow 3G or in some worst-case 2G networks. When he/she faces any of these situations, his/her video upload will definitely be interrupted on Instagram.
3. Your Account or Video was Blocked
The other reason why the video upload fails is that either the video or the account has been blocked. If the video has been blocked, he/she isn’t likely to see any specific notification of it. The upload will fail, but Instagram won’t tell why.
In part, this is because it’s an automated system detecting which videos to block, and in part it’s because they don’t want you to know the issue so you can like, mirror the video, or add bars across it to baffle the automatic detection.
So what kind of videos might be blocked? Primarily it’s just content they don’t want on the platform. Very common reasons That Cause Your Account To Be Blocked From Uploading Videos Include:
Mass following and un-following.
Posting content frequently for a long time.
Copyright Content on your account, once a complaint is received, you’ll be banned.
Repeatedly posting content that violates Instagram policy.
So many complaints on your account.
If however, you believe you’re blocked from uploading the video on your account wrongfully, you can file an appeal to find out more as to why your account has been blocked and can defend your account actions.
In a shortlist,
Top 5 issues which impact Instagram performance
1) Maybe your Instagram app is corrupt. At times, bugs can make it difficult for video on Instagram to load and play properly;
2) The Instagram application needs the internet to run smoothly. So, if your internet connection is weak; the Instagram video will lag and keep buffering;
3) Power saving modes can cause your video play problems to load slowly especially if you stream Instagram videos. When power saving mode disputes with a video playing, your device stops playing an Instagram video. If your phone is on power saving mode the solution is easy, turn off your power-saving mode and check if your Instagram video works after this. If not, keep reading;
4) Too much data or corrupt caches can also cause your Instagram video to load slowly;
5) Sometimes people use a data-saving app, and it can cause the Instagram video to stop loading. Wreck your data saving app and check the video if it’s working now.
How To Fix Instagram Video Upload Failure?
The following are some troubleshooting tips if the Instagram videos won’t play. These are all the possible solutions for any issue that is making the video stops working. Hopefully, something here will work.
1. Restart Your Phone
First, restart your phone. In nearly, all technology-related problems, sometimes the solution is as easy as turning your device off and on again. So, the first step to solve your video not loading issue is to reboot your device. Apparently, restarting your phone can solve the problem if it is caused by overheating because of using the phone for a long time.
This will close all background apps that might be interfering with your Instagram app and will refresh the settings of your phone.
When your phone restarts, you should open your Instagram app again and try uploading the video again.
Note: You need to close all apps before restarting the phone, as you already know, some apps might still remain open even after restarting the phone.
2. Remove Data And Cache For The Instagram App
A lot of caches can disband with Instagram activities and hence will result in the app not able to upload your videos.
Fettle all app data and cache from settings; this can be done via > setting > apps > Instagram > clear cache.
This will delete all data stored on the Instagram app, and you’ll need to log in again when you open the app. You have to be charry though on this method. You need to back up your data.
Some people concern a lot on their Instagram data and yet forget to backup their data before deleting.
If you’re an Android user, you can always use backup apps from Play store for backing up your data with a few clicks, and without technicalities, one of such tools is Android Data recovery. This app restores any deleted data in any app with ease even if the data is lost accidentally.
Close Background Apps:
You can frowzy all the apps running in the background and check if the Instagram video is playing properly. Overtly, sometimes too many apps running in the background can cause your Instagram videos to stop working
3. Check Network Connection On Your Phone
Similar to any other server-based app, Instagram requires an internet connection. Thereby make sure you have strong Wi-Fi signals or stable internet connection. At times, poor network connection signal is the reason Instagram videos lag or are constantly buffering and not playing. Simply try to reset network settings.
If the signal is strength is low, it’s not from your part; it’s your network provider. You have to wait for a while for signal strength to come back to normal.
Disconnect and reconnect WI-FI connection:
Sometimes all it requires is to turn Wi-Fi off and on to fix the problem. To fix it you just have to
Go to setting > Tap Wi-Fi > turn off the Wi-Fi > turn Wi-Fi back on > turn off > then turn on your phone > refresh it > Check if your Instagram videos working correctly > Done
4. Update Your Instagram App
When your app is outmoded, it might still work but will give you a headache during video upload. You need to update your Instagram app to the latest version to assure smooth operation. You check for the update by visiting Play Store – My apps and game, then select the Instagram app.
5. Make Sure Your Phone Battery Isn’t Low
If the battery is low, it can lead to failure in your video upload. This is because video upload consumes a significant amount of energy.
If the battery power is low, you have to sure about it that you connect to a power source when uploading a video on your Instagram account.
Turn off Power Saving Mode on Your Device
Even if you have not turned the power saving mode on, when your battery goes lower than 20% on some devices, the power-saving mode gets turned on automatically. Power saving mode can make your Instagram videos to stop playing to save power. You can turn off your power-saving mode or disable.
6. Re-Edit Your Videos
After complying with all the above steps and you’re still receiving the error message, there is definitely something wrong with your video file.
If your video is with 60 sec, you should consider cutting it down to 59 seconds, of course, 60 seconds is the maximum limit, and it’s still accepted, but there are extra Milli-seconds which might be causing upload error, also as we’ve mentioned earlier make sure it’s not less than 3 seconds.
7.Re-Install The App
This is the next step, most people don’t want to delete their app, but if you can’t still upload a video after following the steps we’ve outlined, you need to uninstall the app from your phone, then install your Instagram again. Just deleting the app icon on your home screen isn’t going to delete the app, you need to go to
Setting > apps > Instagram > click uninstall.
You then go back to Play store and download the app again, don’t install again using the old files used to install the previous version, chances are it’s already outdated.
Keep on to the Instagram app icon from your Home screen. After a few seconds, the icons will start jiggling. Press the X in the right corner of your Instagram app icon and delete it. Then go to the App Store and re-install the latest version of the Instagram app.
Go to Settings. Press Applications and go to Manage Applications and tap Instagram. Uninstall the app. Then go to Google play store and re-install the app.
The Techypaws Line:
It’s so disappointing to login to your Instagram account with your video that took some time to create and edit but just to find out you can’t upload your video. By complying steps outlined in this article, you’ll be able to fix the problem of video upload error on Instagram. If you’ve tried everything outlined here still can’t upload videos, then you need to confirm and see if your account hasn’t been blocked. If you believe your account doesn’t have any limitations you need to contact Instagram support to see if they can provide more information regarding the error you’re receiving. So, In this article ha, ve seen how to deal with the “Instagram Video Download Failed” issue. I hope you find this article helpful. If you like this article then do comments and shares. Thank you for visiting Techypaw. This article is contributed by Arpan Mukherjee, Koustav Ghosh, and Anisha Ghoshal.